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Madison Square Garden

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Madison Square Garden reviews

3.4

42% would recommend to a friend

(858 total reviews)
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James Dolan

25% approve of CEO

41% positive business outlook

Madison Square Garden has an employee rating of 3.4 out of 5 stars, based on 858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Square Garden employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

858 reviews
1.0
Feb 7, 2023

No

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big, well-known brands under the MSG Entertainment umbrella; access to incredible talent coming through the venues

Cons

Toxic, draconian, and run by ignorant and cruel people with zero knowledge of how any industry actually works. Turnovers are high, the average stay is 6-12 months. CEO is an adult baby and a former friend of Harvey Weinstein's, who was put in charge of the Rockettes. Gag. HR department is oddly powerful and hires incompetent and inexperienced people based on nepotism—and then attacks anyone who questions them. Most people are scared to voice their concerns. They always have a year-end "anonymous" survey that leads to layoffs. CEO is very insecure and only surrounds himself with people dumber than him/afraid of him. If you exhibit real talent and intellect, you're doomed. D&I department only exists to edify executives and flatter their efforts. Building a multi-billion-dollar dumpster fire called Sphere. Stay as far from it as you can.

1.0
Jul 31, 2023

The name recognition is not worth it!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I met some truly amazing people while working this job and working at such a beautiful venue was a treat.

Cons

Where shall I begin? MSG is a hellhole of a company. The culture is so toxic and beyond soul sucking. I have watched way, way too many good, hardworking, and caring people be let go due to "restructuring", while those who know the right people are given promotions regardless of their work. Upper management is a joke, and truly is 90% filled with those who have checked their soul and their morals at the door in order to advance. For how excited I was to have such a well known name on my resume at the start of my job, knowing now how they treat employees who actually care about their work and their fellow coworkers, I'm almost embarrassed to have stayed as long as I did. The compensation for venue employees is laughable and far less than what is deserved, especially knowing how much directors and managers are raking in. The time and attendance policy creates a system that punishes you for having non health related emergencies and is far too restrictive and inhuman. The constant fear of being fired for a tiny mistake ran rampant through all departments and was so unhealthy, and created a turnover rate that was almost scary high. This place is a disaster.

2.0
Nov 30, 2023

Shady Practices

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- You get free tickets to Knicks and Rangers games if you are a FT employee only. - The venue staff is exceptional, and they create a positive and supportive environment. They are some of the few people within the company that you can trust.

Cons

- Management's promise of 1on1s as a safe space is misleading. Speaking up about concerns resulted in negative consequences. - There's a lack of accountability, and addressing mistreatment is met with denial and dismissal. - The termination process seems arbitrary, with instances of management making up reasons to let people go based on personal preferences rather than job performance. - The recent change in leadership, particularly in the HR department, has been detrimental. The previous EVP of People Practices, who genuinely cared for the front line staff, was replaced by someone lacking empathy, affecting the overall atmosphere. - The corporate staff exhibits questionable ethics, often prioritizing personal gains over team collaboration. - The weekly meetings discussing diversity hiring often create an uncomfortable atmosphere for minority employees. The discussions seem to reduce people of color to mere statistics, neglecting the need for a more inclusive and respectful approach. - While the company emphasizes reporting diversity hires, there is a glaring lack of transparency regarding compensation disparities between diverse candidates and their non-diverse counterparts. The focus on numbers appears to overshadow genuine efforts to address systemic issues and create a truly inclusive workplace. - They also incurred substantial financial losses on the Sphere, a situation that may have repercussions for employment opportunities for many individuals in 2024.

Viewing 1 - 3 of 858 Reviews

Glassdoor has 1,115 Madison Square Garden reviews submitted anonymously by Madison Square Garden employees. Read employee reviews and ratings on Glassdoor to decide if Madison Square Garden is right for you.