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Madison Square Garden

Is this your company?

It's just temporary, don't get comfortable. - Cashier Madison Square Garden Employee Review

3.0
Jun 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Working for the worlds most famous arena, discounts and free tickets..My favorite part was meeting customers from all over the world.My daughter enjoyed going there with me which i loved the experience we had together..that's for life.Making friends with some co workers.Being able to be yourself and act crazy at times because its such aloud place.Concerts are the best nights to work.Tips were good sometimes too! Love the way the place looks..its beautiful.Loved to tell people i worked there.

Cons

Management is so unorganized.You never get to really no anyone from hr..cashiers are the bottom of the company no one cares.If your no ones favorite your screwed.They let you go in a heart beat no matter what kind of worker you are.They don't appreciate any employees.They don't live in reality to realize things happen sometimes that's out of your hands.They don't care about your life dramas.Oh in don't be late a couple times you'll be fired quick.No second chances at all, just like i said unless your someones favorite they might help.You pay union dues in they don't even help you keep your job if a problem happens.Most supervisor are so rude to employees and customers.But the higher ups don't seem to pay any mind to that...the only thing they busy doing is firing they best workers.If your a good worker and love people you might wanna work somewhere else..this place will either turn you into them or chew you up in spit you out quick!

Explore other reviews about Madison Square Garden

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment with amazing guests and coworkers

Cons

Only part time position it's not ideal for a single person to live off

1.0
Apr 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free rangers and Knicks tickets (amount depends on your job grade).

Cons

HR Leadership is toxic. No communication Roles went from fully remote, to hybrid, to fully in office. They renovated all of the floors so you have a fancy rooftop and “hub” cafeteria where the food SUCKS. The renovation was meant for a hybrid environment and when the forced employees back in office, many had to resign because there was not enough seating. Also, why were you hiring people fully remote from other states when you knew you were putting a RTO mandate in place weeks later? You get 1 remote day per week if you work in a good department. Otherwise, you can only work from home if you have a good enough excuse. And make sure it’s not on the same day every week! They bring in new leadership every year which comes with more layoffs for the people below them. In my few years there I’ve experienced well over a handful of reorganizations. They don’t know what they’re doing. They get rid of people who truly make a difference and will repost their position at a higher title and salary instead of promoting from within Their processes are outdated and manual. For being the world’s most famous arena you’d think they’d invest in their employees and technology systems. But they’d rather spend their money on facial recognition?? Management is unresponsive and the culture is horrible. Employee morale is at an all time low but you’re expected to want to be there because it’s MSG and who wouldn’t want to be, right?? Wrong. There’s much more to say but I’m sure you can find other reviews here with more information.

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