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Madison Square Garden

Is this your company?

The name recognition is not worth it! - Anonymous employee Madison Square Garden Employee Review

1.0
Jul 31, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I met some truly amazing people while working this job and working at such a beautiful venue was a treat.

Cons

Where shall I begin? MSG is a hellhole of a company. The culture is so toxic and beyond soul sucking. I have watched way, way too many good, hardworking, and caring people be let go due to "restructuring", while those who know the right people are given promotions regardless of their work. Upper management is a joke, and truly is 90% filled with those who have checked their soul and their morals at the door in order to advance. For how excited I was to have such a well known name on my resume at the start of my job, knowing now how they treat employees who actually care about their work and their fellow coworkers, I'm almost embarrassed to have stayed as long as I did. The compensation for venue employees is laughable and far less than what is deserved, especially knowing how much directors and managers are raking in. The time and attendance policy creates a system that punishes you for having non health related emergencies and is far too restrictive and inhuman. The constant fear of being fired for a tiny mistake ran rampant through all departments and was so unhealthy, and created a turnover rate that was almost scary high. This place is a disaster.

Explore other reviews about Madison Square Garden

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment with amazing guests and coworkers

Cons

Only part time position it's not ideal for a single person to live off

1.0
Apr 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free rangers and Knicks tickets (amount depends on your job grade).

Cons

HR Leadership is toxic. No communication Roles went from fully remote, to hybrid, to fully in office. They renovated all of the floors so you have a fancy rooftop and “hub” cafeteria where the food SUCKS. The renovation was meant for a hybrid environment and when the forced employees back in office, many had to resign because there was not enough seating. Also, why were you hiring people fully remote from other states when you knew you were putting a RTO mandate in place weeks later? You get 1 remote day per week if you work in a good department. Otherwise, you can only work from home if you have a good enough excuse. And make sure it’s not on the same day every week! They bring in new leadership every year which comes with more layoffs for the people below them. In my few years there I’ve experienced well over a handful of reorganizations. They don’t know what they’re doing. They get rid of people who truly make a difference and will repost their position at a higher title and salary instead of promoting from within Their processes are outdated and manual. For being the world’s most famous arena you’d think they’d invest in their employees and technology systems. But they’d rather spend their money on facial recognition?? Management is unresponsive and the culture is horrible. Employee morale is at an all time low but you’re expected to want to be there because it’s MSG and who wouldn’t want to be, right?? Wrong. There’s much more to say but I’m sure you can find other reviews here with more information.

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