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Madison Square Garden

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Applicants Beware - Anonymous Madison Square Garden Employee Review

1.0
Jan 24, 2024
Recommend
CEO approval
Business Outlook

Pros

You get to see some shows or games if you want to

Cons

I’ve never worked at a place so toxic in my entire career. The MSG name and brand recognition only went so far. Friends and family would constantly say how awesome it must be to work here while only a select few knew the truth of what it was like. There’s a fear based culture in every department. HR is the furthest thing from your friend and has way too much power meddling in day to day workflows. The turnover is insane, no one on most teams stays beyond 6-12 months. There’s constant “re-orgs” where they axe entire teams. I heard the entire engineering team who built the Sphere quit the day after it opened leaving that department scrambling with only a few people. I’m talking 20+ people quitting at the same time. My managers are all new and micromanage everything we do because they don’t know what they’re doing. I’ve seen people get fired because they weren’t liked. It’s a huge old school boys club in most departments. HR will fake out promotions to people with no salary increase or title change, they just change the JD with added responsibilities and then guilt trip you if you don’t take it. I could go on for days but my advice? If you want the brand recognition on your resume, get in, do a year max, and then leave. Unless the pure lack of work/life balance forces you out before then.

Explore other reviews about Madison Square Garden

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment with amazing guests and coworkers

Cons

Only part time position it's not ideal for a single person to live off

1.0
Apr 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free rangers and Knicks tickets (amount depends on your job grade).

Cons

HR Leadership is toxic. No communication Roles went from fully remote, to hybrid, to fully in office. They renovated all of the floors so you have a fancy rooftop and “hub” cafeteria where the food SUCKS. The renovation was meant for a hybrid environment and when the forced employees back in office, many had to resign because there was not enough seating. Also, why were you hiring people fully remote from other states when you knew you were putting a RTO mandate in place weeks later? You get 1 remote day per week if you work in a good department. Otherwise, you can only work from home if you have a good enough excuse. And make sure it’s not on the same day every week! They bring in new leadership every year which comes with more layoffs for the people below them. In my few years there I’ve experienced well over a handful of reorganizations. They don’t know what they’re doing. They get rid of people who truly make a difference and will repost their position at a higher title and salary instead of promoting from within Their processes are outdated and manual. For being the world’s most famous arena you’d think they’d invest in their employees and technology systems. But they’d rather spend their money on facial recognition?? Management is unresponsive and the culture is horrible. Employee morale is at an all time low but you’re expected to want to be there because it’s MSG and who wouldn’t want to be, right?? Wrong. There’s much more to say but I’m sure you can find other reviews here with more information.

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