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Madison Square Garden

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poor management and terrible work/life balance - Anonymous employee Madison Square Garden Employee Review

2.0
Feb 6, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

some good people! free snacks! (and lunches but not great)

Cons

i worked at msg sphere pre- and post-opening. they have terrible management and so much turnover because people are fired or quit left and right. executives are terrified to make any decisions because they’re all terrified of JD (james dolans nickname). i could hear JD screaming from my desk and people were crying all the time (including myself in the parking lot multiple times). from the day i started (june 2023) i did not have one full weekend off. everyone was unhappy and throwing each other under the bus. could not not recommend working here more.

Explore other reviews about Madison Square Garden

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment with amazing guests and coworkers

Cons

Only part time position it's not ideal for a single person to live off

1.0
Apr 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free rangers and Knicks tickets (amount depends on your job grade).

Cons

HR Leadership is toxic. No communication Roles went from fully remote, to hybrid, to fully in office. They renovated all of the floors so you have a fancy rooftop and “hub” cafeteria where the food SUCKS. The renovation was meant for a hybrid environment and when the forced employees back in office, many had to resign because there was not enough seating. Also, why were you hiring people fully remote from other states when you knew you were putting a RTO mandate in place weeks later? You get 1 remote day per week if you work in a good department. Otherwise, you can only work from home if you have a good enough excuse. And make sure it’s not on the same day every week! They bring in new leadership every year which comes with more layoffs for the people below them. In my few years there I’ve experienced well over a handful of reorganizations. They don’t know what they’re doing. They get rid of people who truly make a difference and will repost their position at a higher title and salary instead of promoting from within Their processes are outdated and manual. For being the world’s most famous arena you’d think they’d invest in their employees and technology systems. But they’d rather spend their money on facial recognition?? Management is unresponsive and the culture is horrible. Employee morale is at an all time low but you’re expected to want to be there because it’s MSG and who wouldn’t want to be, right?? Wrong. There’s much more to say but I’m sure you can find other reviews here with more information.

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