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Thank you for your candid feedback. We are always working to make and keep Mathematica a great place to work for everyone we hire—and we are disappointed when staff don’t think we have met that mark. Mathematica is experiencing an exciting time of change. We have several strategic initiatives in place to address many of the challenges you point out – updating business processes and policies, formalizing a professional development plan for all staff, and implementing better project management tools. We hope that these initiatives empower our staff to live the change they want to see in the organization. Additionally, we’d like to highlight that every one of our projects goes through a thorough monthly review with senior management that includes the project director. These are opportunities to mentor project directors, give senior management direct knowledge of each project as well as a birds-eye view, and ensure that every client is getting the highest quality service and deliverables. As an active employee, we’d encourage you to attend the next Town Hall or staff lunch with Paul Decker. As CEO, he’s committed to providing open access to staff which is why he has at least one Town Hall per office each year, lunches that are open to all staff, and an open-door policy all year.