Pros
I have nothing good to say about this company.
Cons
The politics and unprofessional management of this job made my experience extremely unbearable. I have never had such an extremely horrible time at a workplace in my life, and I never made it out of training! First, no one follows the rules after the first day and even when a few of my training coworkers broke the no-cellphone rule, they continued to keep their job. Only a handful of my coworkers wore the proper attire, not one who wore jeans and tattered shoes, was told to go home. Not one. Our trainer was the most unprofessional person ive ever worked under-she called people out in class and embarrassed them! This place is a high school bull-show. Not worth the money they pay-the stress makes a lot of the production floor break the rules daily. They have to destress and talk pretty badly about callers, each other, and management. If you don't play along or you are not a favorite, you will be singled out and humiliated. Lastly, the managers never told us about having to do mandatory overtime to clear the call que-it could range from minutes to hours! I was not told this when signing up for this job and it was not made clear until the second week of training. THIS JOB IS NOT WORTH IT.