Wake up in the world you are creating - Customer Relations Representative Maximus Employee Review

2.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

good benefits and 8 hour shifts, interesting people to work with

Cons

clueless management, low pay, medieval staff structure where you feel you are butler to some high pay managers, not providing customer service to disabled people, to much rely on complicated digital technology

Explore other reviews about Maximus

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay Benefits Family oriented Flexibility Work/Home life

Cons

Nothing really, it's a really great company

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid Holidays, a good amount of sick pto and regular pto.

Cons

They have been doing a few rounds of layoffs and not hiring new staff. I feel more like a number than an actual person. They removed the incentive program and keep pushing for better numbers, but there is no drive to do so.

See reviews by: Helpful|Rating|Date|All