Everyone is looking to leave - Customer Service Representative Maximus Employee Review

3.0
Aug 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Lower management is respectful and helpful Education for the job is plentiful

Cons

Not timeline for promotions Quality assurance metrics are unrealistic Lunches are short and rushed

Explore other reviews about Maximus

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, opportunities for growth

Cons

Some ambiguity and high change rates

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid Holidays, a good amount of sick pto and regular pto.

Cons

They have been doing a few rounds of layoffs and not hiring new staff. I feel more like a number than an actual person. They removed the incentive program and keep pushing for better numbers, but there is no drive to do so.

See reviews by: Helpful|Rating|Date|All