How you progress - Customer Service Representative Maximus Employee Review

2.0
Mar 17, 2025
Recommend
CEO approval
Business Outlook

Pros

pros are its good pay for the valley.

Cons

Cons are that there is very little growth, pay isnt good and great to reflect economy, and experience overall working there was miserable.

Explore other reviews about Maximus

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid Holidays, a good amount of sick pto and regular pto.

Cons

They have been doing a few rounds of layoffs and not hiring new staff. I feel more like a number than an actual person. They removed the incentive program and keep pushing for better numbers, but there is no drive to do so.

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