Mindset—fearless enough to be bold, grounded enough to put heart and soul in community first. - Intake Manager Mindset (New York) Employee Review

5.0
Sep 18, 2025
Recommend
CEO approval
Business Outlook

Pros

I’ve been at Mindset for a year and a half and have loved every minute. Being part of a tech-driven, empathy-filled service for disabled Americans makes the days fly by—and I’m excited to start again the next morning. From our CEO down, the team is dedicated to improving our craft and refining our processes to deliver an excellent experience to our community partners and claimants. Everyone here is part of the whole, and our growth wouldn’t be possible without each person’s contributions.

Cons

There aren't enough hours in the day but that's not our fault! We are ambitious!

Explore other reviews about Mindset (New York)

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Mindset's mission statement and core values are meaningful and shared by the entire company, which means that where there is empathy and support for clients, there is equal empathy and support for other team members. This translates to meaningful growth opportunities, generous PTO/sick leave/bereavement leave, healthcare coverage, flexibility day-to-day, and clear communication & support from management.

Cons

No cons to report at this time

4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

- mostly independent work with a lot of support from Sam and the leads - workflow setup allows for great work life balance - training is straightforward and doesn’t drag on - despite everyone being remote there is great collaboration among the team - meetings twice a week are a nice way to voice concerns and get everyone on the same page

Cons

- having to be available for incoming calls for most of the day makes it very difficult to focus on and complete tasks in a timely manner - the admin site can appear disorganized and hard to read - multiple points of contact by which clients can reach us is overwhelming - definitely not an entry level position, which is made pretty clear by the interview questions

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