Flexible work environment with supportive management - Medical Records Clerk Mindset (New York) Employee Review

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the most impactful aspects has been the flexibility the company provides, along with the opportunity to work from home. This has allowed for a strong work-life balance while still maintaining productivity and accountability. I also have the privilege to work alongside a great team where there is a strong foundation of collaboration and mutual respect. There is a clear effort to ensure employees feel heard, supported, and set up for success. I appreciate the company's core values. They are not just communicated, but genuinely reflected in day to day operations and decision making. That alignment creates a positive and trustworthy work environment.

Cons

With the pace of growth, it's understandable that some processes are still evolving. From my perspective, there are opportunities to introduce more structure and consistency in certain areas, particularly around communication and workflow alignment.

Explore other reviews about Mindset (New York)

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Mindset's mission statement and core values are meaningful and shared by the entire company, which means that where there is empathy and support for clients, there is equal empathy and support for other team members. This translates to meaningful growth opportunities, generous PTO/sick leave/bereavement leave, healthcare coverage, flexibility day-to-day, and clear communication & support from management.

Cons

No cons to report at this time

4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

- mostly independent work with a lot of support from Sam and the leads - workflow setup allows for great work life balance - training is straightforward and doesn’t drag on - despite everyone being remote there is great collaboration among the team - meetings twice a week are a nice way to voice concerns and get everyone on the same page

Cons

- having to be available for incoming calls for most of the day makes it very difficult to focus on and complete tasks in a timely manner - the admin site can appear disorganized and hard to read - multiple points of contact by which clients can reach us is overwhelming - definitely not an entry level position, which is made pretty clear by the interview questions

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