Meaningful Work and Supportive Environment - Case Management Mindset (New York) Employee Review

The overall vibe is very chill and calm, One of the biggest advantages is the flexibility, allowing you to maintain a healthy work-life balance and manage personal commitments more easily. The management and coworkers are supportive, always willing to lend a hand when you need assistance. Since the company is still semi new, sometimes we may experience rapid changes that take a little time to adjust to, but there is always someone to help. Overall, it’s a positive work environment.

Cannot think of any at the moment

- mostly independent work with a lot of support from Sam and the leads - workflow setup allows for great work life balance - training is straightforward and doesn’t drag on - despite everyone being remote there is great collaboration among the team - meetings twice a week are a nice way to voice concerns and get everyone on the same page

- having to be available for incoming calls for most of the day makes it very difficult to focus on and complete tasks in a timely manner - the admin site can appear disorganized and hard to read - multiple points of contact by which clients can reach us is overwhelming - definitely not an entry level position, which is made pretty clear by the interview questions