An Actual Review of NCSA (Good and Bad) - Recruiting Coordinator NCSA College Recruiting Employee Review

Okay, here's where is very rough. NCSA as a whole is a company designed to connect student athletes to college coaches, but it quickly developed into a telemarketing company. I'll break down each part so you can get a good understanding of why I mention each part. On the Glassdoor NCSA is reviewed as a 3.1 out of 5 for "work life balance" and boy is that very inaccurate. You're required to do 45 hours a week, minimum. Okay that's fine, you're paid hourly and get OT, however you are pressured every week to work weekends. Is it the first weekend of the month? Better work to get a head start on this month you need to change kids lives. Have a holiday off (which they give you off fairly) you better work the weekend because families are on vacation and you need well over 130+ sets this month to get goal or you'll get written up. You could be the top performer for 2 months on your team and still get written up the next month for being a few sets short and having PTO (true story). They allow most people to work from home, some what to eliminate the commute (which can be bad because of location, that Chicago) but mostly to work extra. There is extremely high turnover and they're used to burning out post college athletes looking for a job because they didn't get an internship or had poor grades. The quality of athletes has really diminished the product too, they allow almost anyone in because of the high pressure they put on workers to succeed. This is a sales job, period. You aren't a "recruiting coordinator", you're a telemarketer who makes anywhere from 50 - 110 calls a day (depending on your "sets" more info on that later). You aren't a scout, you make sure the kid played a day of a sport and then set them up for a meeting. Your actual evaluation of a kid doesn't matter because "every kid is recruitable" (that's a quote from management, not made up). I've had and heard managers say that, because the product itself is diminished due to of no filter for these kids. Are you 5'2, 120 LBS who was a starter on a 0-10 football team? (For reference that kid would never see the field at any college) Set a time to talk to our "coach" blah blah to learn how to get recruited! The leads that they give you come from several very reputable and good pipelines, but most of your leads come from parents signing kids for their high school and clicked a random box. They want you to pass in any kid that touched a field or ran on a track because they need to hit their "aggressive" sales numbers. The meetings you set will be extremely hit or miss on whether you get the sale or not for a multitude of reasons beyond your control. For one, they tell you to "set your specialist up for success" by telling them that this "coach" (and many have extensive backgrounds or achievements truly, then you also have your 300 lb old men who wear sweat shorts to work all day). But they can suck at their job too, you're told you need to "fill their calendars" because it's all a #'s game. Make as many calls as you can to hopefully get 40% of your families to show up for a meeting (at that % you're an all star), to hopefully get a close rate of 30% because you can't get a single parent to drop $900 on a LinkedIn premium plus 1 highlight tape (they can make for free most likely). Oh yeah, about 80% of the leads you get will be reused or repeat leads because their filtration is a joke almost, and they say you should only call a family 3 times. However they don't care how many times a family gets called you will get your phone blown up for the sales call. You have to make so many dials in comparison to your sets, there's a nice little chart, and if you don't hit it be prepared to be shamed in front of your coworkers because "you're not a team player and let everyone else down." Too many negatives outweigh the positives sadly. There's many more however these are the biggest highlights.