Pros
Wonderful mission and employees who care about each other. Most of the leadership team are really talented, compassionate and respectful. There are opportunities to stretch and grow myself.
Cons
Some of the challenges are typical in high growth companies -- lack of systems and processes. But some challenges feel self inflicted, and all about the leadership approach of a few senior leaders in operations. While these senior leaders talk about caring and having a heart, they are incredibly dismissive and make people feel like they are not people but just cogs in a wheel and expendable. With one side of their mouths, they will talk about heart and caring, and the other side of their mouths, they'll diminish contributions and belittle people. In most meetings reviewing work, the entirety of the time seems spent picking apart every detail -- the "did you consider this... did you think of that..." and after an hour, it's a quick, "I have to run to my next meeting." It's a pretty selfish way to show up. It's exhausting and not very motivating. In who gets promoted or even hired to visible roles, the emphasis is on who's the smartest. This starts from the top. There's no heart. It's robotic or inauthentic.