NVA reviews

2.8

36% would recommend to a friend

(716 total reviews)
avatar

John Bruno

19% approve of CEO

25% positive business outlook

NVA has an employee rating of 2.8 out of 5 stars, based on 716 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NVA employee rating is 22% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

716 reviews
1.0
Aug 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Multiple layers of management leave you alone until they have a quarterly action plans then you’re needed for data entry. I have a job.

Cons

You work tirelessly to pay for multiple layers of “management” that add nothing to your hospital. It’s obvious corporate is more interested in the finance degrees with a plus if they’ve worked for a major retailer. They don’t even need a personality! I don’t even know what they do. At NVA, my team doesn’t even exist except for helping pay their inflated salaries. Servant leadership translates to 10 steps to complete a single step item, multiple people without a clue in the way, talked down to or not even at all, action plans that are time sucks that have absolutely nothing to do with patient care. You’ll be spammed by nonsense that fulfills their love of business jargon. “High level”, “granular”, “drill downs” when they don’t even have the slightest idea what a day at work looks like, but they own a dog so they can add a lot perspective. No real advancement opportunities for folks with veterinary background. Filtered transparency on business standings. Leaders do not represent their average employee.

2.0
Dec 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Health insurance plans were pretty good, offered pet insurance as well.

Cons

Lots of infighting, favoritism, and nepotism especially now that JAB took over as the holding company. There are not a lot of areas where you can move up in the company so there is massive turnover. Lack of hiring from within created a lot of tension between new employees and tenured employees who had been asking for promotion. Long hours during month-end financial close due to poor planning and aging systems that could not take the strain of the influx of data.

5.0
Oct 16, 2023
Recommend
CEO approval
Business Outlook

Pros

People, culture and the benefits.

Cons

The mass layoffs hung over our heads for months. Since 2022, there have been 3 rounds of mass layoffs. There is at least one more to go. The company is going IPO in 2024. The first to go was the bus.ops team, then 12-15% of every department in the support center, the last round depleted every department that had something to do with employee development, marketing, talent sourcing or keeping a good culture. What used to be a great place to work turned into a dog eat dog world. Everyone is out for themselves just trying to survive.

Viewing 1 - 3 of 716 Reviews

Glassdoor has 736 NVA reviews submitted anonymously by NVA employees. Read employee reviews and ratings on Glassdoor to decide if NVA is right for you.