Not a great experience - Technical Support Analyst II NVA Employee Review

1.0
Oct 17, 2022
Recommend
CEO approval
Business Outlook

Pros

It's a place to work

Cons

Not organized They don't care too much about employee comments or concerns Extremely micromanaged Low wages No escalation process Customer Service environment Management is not very tech savvy Focused on creating documents rather than troubleshooting.

Explore other reviews about NVA

5.0
Sep 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Don’t always have the right tools to do your job

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Helps the hospital afford things such as advanced monitoring equipment

Cons

Took away all part time employees benefits such as pto, sick time, and holiday pay. They tried to “smooth it over” by doing a calculation based on how much you worked the past two years that decides how much of a “bonus” you get every 6 months to make up for taking away our pto, sick time and holiday pay. It’s been 7 months and we have yet to receive that. Also this is only for 2 years and then after that you’re SOL.

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