Ok place to get experience but they force you out - Help Desk Technician NVA Employee Review

2.0
Apr 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Gain HD experience and an HDI cert. No other budget for CE they just continue the run around.

Cons

Micromanaging and review metrics are all numbers based with glaring inaccuracies (no complexity score for tickets).

Explore other reviews about NVA

5.0
Sep 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Don’t always have the right tools to do your job

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Helps the hospital afford things such as advanced monitoring equipment

Cons

Took away all part time employees benefits such as pto, sick time, and holiday pay. They tried to “smooth it over” by doing a calculation based on how much you worked the past two years that decides how much of a “bonus” you get every 6 months to make up for taking away our pto, sick time and holiday pay. It’s been 7 months and we have yet to receive that. Also this is only for 2 years and then after that you’re SOL.

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