Toxic management culture and zero positive reinforcement - Remote Customer Service Representative NVA Employee Review

Management is heavily focused on micromanaging every detail of your day rather than trusting you to do your job. The culture is centered around constant. Criticism meetings were frequent, but never to acknowledge hard work or positive performance. Feedback was overwhelmingly negative often nitpicking trivial issues instead of addressing larger, systemic problems. There is a lack of support or constructive development. It felt like the goal was to push employees out rather than help them grow. Morale was consistently low due to the hustle work environment created by leadership.