Best Job I've Had - Reimbursement Specialist National Seating & Mobility Employee Review

Plenty of training and support. You are never thrown out there just winging it. A lot of room for advancement. I started in funding, customer service, and am GM currently. Large company but feels like a small community.

Corporate- that may appeal to you as it does me or not. There is a process for everything, for me it's great but some may not like it. This is an industry of constant change - this is something that needs to be understood before joining. You will never know everything - always learning new things to improve our client experience.

Helping the customers and remote work

They want you doing 40-60 orders a day. A call will last 10-13 min with a dr. Call a prior Authorization will take 15-30 min depending how many items are on an order. You work an 8 hr day and they will expect you to do more. Sorry but that math doesn’t add up I guess I should have just pushed orders through instead of reviewing documentation and Order form PPW like others have. They put you on a review and when you ask for help you get a 1 time phone call with manager and touch two orders only in an hour and a half so in four weeks when you ask for support or help you are told sorry we are busy. Training also need a lot of help.