Time with Navient - Customer Service Representative (CSR) Navient Employee Review

3.0
May 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Opportunity to earn bonuses and work overtime great overtime pay

Cons

Work life balance and some members in leader ship toxic

Explore other reviews about Navient

5.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance and hybrid

Cons

Restructure of organization and services

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

One two three four five

Cons

Incentives came getting smaller and hours longer

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