Customer service representative - Customer Service Representative (CSR) Navient Employee Review

1.0
Mar 15, 2024
Recommend
CEO approval
Business Outlook

Pros

You’re replaceable no matter how good you are

Cons

Everything, micromanaging, not enough training, you’re fired without even knowing it .

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5.0
Jul 3, 2025
Recommend
CEO approval
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Pros

Work life balance and hybrid

Cons

Restructure of organization and services

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

One two three four five

Cons

Incentives came getting smaller and hours longer

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