Decent Place to Work - Customer Service Representative (CSR) Navient Employee Review

5.0
May 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Navient has a few areas you can work in. I have worked in two and helped with another area. There is only one client that doesn't care about their employees - that does not reflect on Navient though. Navient as a whole is a good company to work for.

Cons

There really aren't any cons.

Explore other reviews about Navient

5.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance and hybrid

Cons

Restructure of organization and services

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

One two three four five

Cons

Incentives came getting smaller and hours longer

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