Punitive PTO Model - Customer Service Representative (CSR) Navient Employee Review

3.0
Sep 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Great co-worker and working environment.

Cons

Working for Navient felt like bootcamp. Lot's of punishments with little reward for the contract I worked.

Explore other reviews about Navient

5.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance and hybrid

Cons

Restructure of organization and services

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

One two three four five

Cons

Incentives came getting smaller and hours longer

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