yikes - Anonymous employee Nextbite Employee Review

1.0
Jul 26, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay, unlimited time off, some solid/smart people

Cons

What a mess. Where do I begin? 1) While the 'idea' of a Virtual Kitchen may have legs -- the execution is terrible. Inedible food, that basically no one at the company would actually ever choose to order. Private review system for virtual kitchens that are only visible internally so as not to dissuade potential customers; but having seen those reviews I would literally never (ever, ever, ever) choose to order from a Nextbite brand. 2) Management is scattered and unfocused - creating and then eliminating concepts that do not align with the overall company business strategy driven by pure ego? Not sure how some of these ideas were developed. 3) Overall lack of transparency and poor human skills. Little to no acknowledgement of the poor reviews, no acknowledgement of financial woes. Every standup meeting was a session of patting-ourselves-on-the-back preceded by a hip-hop song meant to get everyone excited and feeling awesome! Layoffs were executed with a bunch of employees on Zoom getting the news at all the same time with their manager and a junior HR member on the line. Impersonal and awkward. 4) Product team is a disaster. Full of people who have little to no experience in their roles. This includes the head of product, who passively cheered everyone on with no leadership and no clear direction. Roadmap is impossible to follow. Building anything was incredibly slow.

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Nextbite Response
3y
Thanks for the feedback about your experience. As you know we are continually trying to connect with the tastes of potential customers; many concepts work and some don't. We use private ratings that you mentioned on our pilots, like many others do, to be able to get feedback early in our process, so we understand whether something is indeed working or how we can tweak it to make it better. Our weekly stand-ups are a way to continue our culture of transparency, “straight talk,” and have a little fun to start the week. We were saddened to say goodbye to many talented colleagues as we made a difficult decision to pivot our business strategy. We continue to do everything we can to assist those who have left the company, including severance packages, outplacement assistance, and job recommendations. We believe in our talented leadership and employees. Feel free to reach out to me at alex.canter@nextbite.io if you’d like to further discuss your experience. -Alex Canter

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