Love my job, my supervisors support is lacking - Anonymous employee North Central Health Care Employee Review

Thank you for the review, 2011 was a long time ago and certainly was a challenging time for Wisconsin and the national economy as a whole. We have more recently been afforded the opportunity to implement many enhancements and choice in our benefits package while offering market competitive pay. In support of these positive changes is a new approach from Human Resources who has worked to reinvent itself. From those efforts we have improved our internal customer satisfaction scores by almost 80% in the last year. Your review highlights communication concerns a number of times. Communication is always a challenge and we will always strive to be as transparent as possible. We are really proud of our weekly employee newsletter, News You Can Use, and our quarterly employee updates where all employees are invited to join to hear what is happening at NCHC. We will continue to look for more opportunities to improve communication and help employees feel more in the loop. We have recently launched a variety of social media platforms and communication support efforts to help with this goal.