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North Central Health Care

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North Central Health Care reviews

Former employee outpatient services - Anonymous employee North Central Health Care Employee Review

1.0
May 1, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of your coworkers are friendly, helpful. And caring. compensation competitive. At first look benefits are appealing, including health dental vision flex spending and state of Wisconsin retirement system.

Cons

There is a severe divide between administration and workers. Exempt employees can expect to work long hours and have little or no input into policies that affect their position, the quality of their work, and especially their clients. If you were to walk through the halls of outpatient services during work hours, you would see very few clinicians smiling or with open doors. This is due to a feeling of opression and overwork. Conversely the outpatient services management team appears to have not enough to do, other than identifying employees weaknesses, attending meetings and creating unnecessary, time wasting meetings for staff. The electronic Healthcare documentation software they chose and implemented a year ago is excessively burdensome to clinicians. Management tells employees it is okay that they are struggling because it's a new system and not to be too hard on themselves. However the expectation of productivity and accurate documentation has not been adjusted accordingly. Therefore the clinicians are required to work many more hours. When mistakes are made management becomes impatient and sends demeaning memos.

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North Central Health Care Response
10y
Thank you for taking the time to provide feedback about working in Outpatient Services. Outpatient Services has gone a number of changes over the last few years and will continue to change in the near term with recent leadership changes. There have been many positive change efforts over the past few years and many positive opportunities are ahead in 2016. Our creed is Person-Centered, Outcome Focused and we will evaluate our future decisions on providing the very best care for our clients. Admittedly, we have at times, made bad decisions or ineffective plans to address problems. Most change efforts statistically fail but having the courage to act is important for the success of this organization long-term. Our electronic medical record conversion was more demanding than any of us believed it would be and at times have wanted to admit. That conversion and all that came with it placed a huge demand on our staff that clearly is embedded in your review. Our efforts to improve engagement and satisfaction are still within our grasp to continue to improve. We will learn from those situations and continuously renew our commitment to our employees in fulfilling our mission. Higher respect and dignity is something we can commit to as we move forward together. The door is open to you if you would like to continue to be part of our journey to excellence.

Explore other reviews about North Central Health Care

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Heart-centered, good culture, positive impact in the community, kind coworkers

Cons

The work can be challenging at times

1.0
Jul 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co workers are cool, WI state retirement is nice if you stay long enough to be vested

Cons

Micromanaged Spoke to condescendingly Demeaned and degraded by management Management does not help, even when short staffed Management only speaks negatively of team, never recognizes positive things Need to ask permission to go to bathroom or get a drink of water HR does nothing to help

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