Lost direction and weaken leadership. No trust with Emps - Engineering Manager Optum Employee Review

2.0
Dec 4, 2019
Recommend
CEO approval
Business Outlook

Pros

I worked in this organization more than a Decade. 6-8 months back i had no thoughts in my mind to leave the organization, But in last 6-8 months things have changed so drastically by new management and pushing all existing people so hard to move out of organization, i finally had to thought to move out. Considering this point, Optum is not more a company which i joined a Decade back. The situation of uncertainty exists both onshore and Offshore. With new management taking over there is lot of biased with new folks coming in, while pushing existing folks back.. No appreciation neither any support or guidance.

Cons

New management has lost the clear direction where organization should be headed to, just targeting existing employees so that they can pull their people in organization. Highly discouraged and demotivated for employees. Lot of uncertainty among folks for their jobs onshore and offshore both.. and the justification provided is transformation, which they are also not able to explain. Lots and lot of politics involved, where offshore only works on instructions and direction provided by onshore. also if we raise any voice or concerns, we are shut by them or removed from meetings or asked to stay quite.. New leadership joining the organization DONT have any trust on existing employees. So they don't get any trust or respect from employees either. Organization standards and guidelines are being ignored to benefit specific individuals..

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5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home - no travel

Cons

Pay is not competitive- compared to many

3.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Cons

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

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