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OutboundEngine

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Close proximity to good leadership - Customer Service Representative OutboundEngine Employee Review

4.0
Jan 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Close proximity to leadership, even CEO. Great culture amongst team members. Lots of coffee/cold brew Improving their training methods.

Cons

The product doesn’t seem to be all the way there. They are doing what they can to improve it, but there are many technical issues. Training is great in the beginning, then goes through a lull. They are in the process of improving that. Seems like they are trying to take more and more vacation from employees every year. Performance metrics are always fluctuating/changing.

Explore other reviews about OutboundEngine

5.0
May 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Fantastic work culture that fosters career growth and knowledge-sharing.

Cons

Nothing besides the real estate market being troublesome.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Before the new ceo it was fairly good. The workload was completely out of hand, but the people were really cool and there was a good bonus structure. Company culture was pretty cool, parties, big company events at venues like blazer laser tag and cidercade.

Cons

Once the new CEO stepped in it slowly went to absolute crap. Killed our bonuses, made layoffs of about 70% of the cs and retention team the week after yearly performance reviews for salary increase. Director of CS lied to our faces, and disguised a mass layoff as a hard earned work from home bonus day.

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