Disappointing - Anonymous employee PAPER Employee Review

1.0
Oct 6, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I met some of the most amazing people at this company. They've hired an incredible amount of talent. The equity mission attracts people who care deeply about education.

Cons

Working at Paper felt like being in a toxic relationship with someone who expected me to read their mind. Myself and the majority of my colleagues were constantly concerned about being fired or having reports fired at any moment without input or warning. There was no sense of psychological safety or value placed on trust-building. Upper management was constantly pulling the rug out from under us, not providing any expectations but then coming down on us if we did something they didn't like (even if what they want/don't want hadn't been previously communicated). Unfortunately, I saw a lot of people lose trust in managers for this reason, leading to a real lack in innovation because employees became scared to take risks. I was so disappointed by Paper. I started out feeling so excited and dedicated given the mission of equity and after around five months I had the realization that this company was not what I thought it was, and unfortunately the issues seem to run so deep I'm not confident things will ever get better.

Explore other reviews about PAPER

5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Work and felt very rewarding.

Cons

Few Hours and not a lot of support.

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Real remote flexibility here. They are embracing the technology we have to ensure our work life balance remains a high priority. You're trusted to manage your own time and get the job done without constant oversight. The bigger story though is the turnaround over the last year and a half. The new leadership has turned the ship around... before it fell off the map. The mission is clear now, and there's real room to help shape how we get there rather than crossing our fingers, closing our eyes, and hoping for the least worst.

Cons

Leadership communication is where things fall a bit short. We get the monthly all-hands and then... radio silence. I get it, priorities compete and there's a lot on their plate. But when the crew is the one actually rowing the boat, it helps to hear from the captain more than once a month. The occasional engagement via Slack, a little more visibility in between the big meetings would go a long way toward keeping everyone rowing in the same direction. We're all in this together - it's helpful to be reminded why a bit more often.

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