Fall from grace... - Anonymous employee PAPER Employee Review

1.0
Oct 27, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The job is fully remote. They provide a laptop.

Cons

In the time that I’ve been here the job has changed, and changed again, and changed again! Not in a good way either! I have seen amazing talented experienced co-workers let go for reasons unknown. I bought into the Paper dream of positivity and that they actually cared about their employees with all the benefits they have (PTO, swag, company trips) but it’s just a facade. Roles are created and eliminated just like that, almost like a guessing game at this point to see what sticks. We all live in fear wondering if today will be our last - most of us are applying for other jobs. This company had so much potential to be great but poor leadership and business decisions from higher ups who have no experience running a business at this level is going to be their downfall. Culture wise, it’s pretty toxic and damaging to one’s mental health. I would compare it to high school where if you aren’t in the popular crowd or fall in line with their decisions you are out. If you want to work here, be ready to give up your voice (can’t have an opinion here), your integrity (start being a “yes man”), your feelings (if you are anything other than positive 24/7 you are gone), and your mental health (employees are expendable to them). If these things don’t matter to you then you will go far - you may even be promoted a few times to job titles they make up, but just be prepared they can change their mind a day later as you really don’t matter to them.

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PAPER Response
3y
Thank you for taking the time to provide your feedback. Please accept our sincere apology for your negative experience. The Paper team takes this feedback very seriously, and we have brought this to the attention of our Human Resources Leaders. They will use this feedback to work towards creating a better employee experience. Additionally, the team would like to provide you with an opportunity to meet face-to-face to deliver any further feedback you'd wish to provide. If you would be interested in this opportunity, please use the link below to schedule some time. https://calendly.com/joe-paper

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Pros

Great Work and felt very rewarding.

Cons

Few Hours and not a lot of support.

4.0
Jul 17, 2026
Recommend
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Pros

Real remote flexibility here. They are embracing the technology we have to ensure our work life balance remains a high priority. You're trusted to manage your own time and get the job done without constant oversight. The bigger story though is the turnaround over the last year and a half. The new leadership has turned the ship around... before it fell off the map. The mission is clear now, and there's real room to help shape how we get there rather than crossing our fingers, closing our eyes, and hoping for the least worst.

Cons

Leadership communication is where things fall a bit short. We get the monthly all-hands and then... radio silence. I get it, priorities compete and there's a lot on their plate. But when the crew is the one actually rowing the boat, it helps to hear from the captain more than once a month. The occasional engagement via Slack, a little more visibility in between the big meetings would go a long way toward keeping everyone rowing in the same direction. We're all in this together - it's helpful to be reminded why a bit more often.

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