A skyscraper built too quickly on a house’s foundation. - Tutor PAPER Employee Review

2.0
Feb 14, 2023
Recommend
CEO approval
Business Outlook

Pros

- Make your own weekly availability. - Work from home. - Supportive coworkers (tutors/tutor managers/platform managers). - Decent hourly wage.

Cons

- Mandatory to be available for a minimum of ten hours a week, but seldom get more than a single 4-hour shift despite providing 35+ hours of availability. - Under-scheduled yet overworked during shifts. Working with more than three students simultaneously (different subjects & grades) leads to a worse experience for students on platform and discourages their returning. - Upper management just recently asked their middle management to “opt-in” again to PAPER’s changing mission, and a lot of people fundamental to this company chose to leave due to feeling the integrity of PAPER has disappeared. - Need to have an undergrad degree to be hired, but won’t be paid/supported with a livable wage that complements the hours worked. Upper management would rather focus on hiring new tutors rather than support the thousands they already have.

Explore other reviews about PAPER

5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Work and felt very rewarding.

Cons

Few Hours and not a lot of support.

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Real remote flexibility here. They are embracing the technology we have to ensure our work life balance remains a high priority. You're trusted to manage your own time and get the job done without constant oversight. The bigger story though is the turnaround over the last year and a half. The new leadership has turned the ship around... before it fell off the map. The mission is clear now, and there's real room to help shape how we get there rather than crossing our fingers, closing our eyes, and hoping for the least worst.

Cons

Leadership communication is where things fall a bit short. We get the monthly all-hands and then... radio silence. I get it, priorities compete and there's a lot on their plate. But when the crew is the one actually rowing the boat, it helps to hear from the captain more than once a month. The occasional engagement via Slack, a little more visibility in between the big meetings would go a long way toward keeping everyone rowing in the same direction. We're all in this together - it's helpful to be reminded why a bit more often.

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