Toxic, Lying Company with Dysfunctional Management Team - Online Tutor PAPER Employee Review

1.0
Feb 15, 2023
Recommend
CEO approval
Business Outlook

Pros

- Flexible hours and work location because it's entirely remote

Cons

- Pay is low for jobs in similar roles. 4 hours/week of work is expected to be the new norm - Lied to school districts about 1-to-1 tutoring. A tutor often needs to help 3-4 students at the same time. - Also lied about tutors being experts in the subject area. That is not always the case. Tutors are now expected to cover subjects they have no expertise in. (In a recent training, tutors are told to "Google the answers" when they help students in unfamiliar subjects). - Culture of fear. I was SO scared to voice my concerns; tutors who spoke up about important issues (i.e., pay discrepancy between U.S. and Canadian tutors) all got fired. - Tutor managers get replaced fast; impossible for tutors to build a meaningful bond with their manager. - Fake positivity. It's exhausting to see that while company keeps silencing their employees and being not transparent about the real issues

Explore other reviews about PAPER

5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Work and felt very rewarding.

Cons

Few Hours and not a lot of support.

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Real remote flexibility here. They are embracing the technology we have to ensure our work life balance remains a high priority. You're trusted to manage your own time and get the job done without constant oversight. The bigger story though is the turnaround over the last year and a half. The new leadership has turned the ship around... before it fell off the map. The mission is clear now, and there's real room to help shape how we get there rather than crossing our fingers, closing our eyes, and hoping for the least worst.

Cons

Leadership communication is where things fall a bit short. We get the monthly all-hands and then... radio silence. I get it, priorities compete and there's a lot on their plate. But when the crew is the one actually rowing the boat, it helps to hear from the captain more than once a month. The occasional engagement via Slack, a little more visibility in between the big meetings would go a long way toward keeping everyone rowing in the same direction. We're all in this together - it's helpful to be reminded why a bit more often.

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