Gaslight culture - Headquarters Office Position PAPER Employee Review

1.0
Apr 7, 2023
Recommend
CEO approval
Business Outlook

Pros

I really, really, really, really tried to think of something good about this place. I realized that I had to constantly lie to myself while I was here just to survive. If that's you, take this as a sign.

Cons

Pay close attention to all the poor reviews people have posted here about Paper. Every word is true. You can also see a theme here. All the good 3-5 star reviews are short 1-2 liners and most of their pros are "it's a remote job." Don't let the 3.3 overall rating give you any hope of the good potential you think this company has. The "leadership" team here are immature and lack management experience. They do not know how to hold people accountable effectively because they also do not know what it means to take responsibility for their actions. They are unprofessional (dropping F bombs during internal and external meetings as if we're still in high school) and the frat boy energy is strong. The company does not know how to set effective goals. This results in employees working long hours, so no, there is no work/life balance. The HQ team speaks poorly of the tutors as if they are just a bunch of ungrateful children complaining about everything around them. There is no transparency, which keeps the doors closed on welcoming and creating a psychologically safe environment. I have worked at several different companies in different types of fields and Paper is by far the worst place I have ever worked in the last 20 years of my professional career.

Explore other reviews about PAPER

5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Work and felt very rewarding.

Cons

Few Hours and not a lot of support.

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Real remote flexibility here. They are embracing the technology we have to ensure our work life balance remains a high priority. You're trusted to manage your own time and get the job done without constant oversight. The bigger story though is the turnaround over the last year and a half. The new leadership has turned the ship around... before it fell off the map. The mission is clear now, and there's real room to help shape how we get there rather than crossing our fingers, closing our eyes, and hoping for the least worst.

Cons

Leadership communication is where things fall a bit short. We get the monthly all-hands and then... radio silence. I get it, priorities compete and there's a lot on their plate. But when the crew is the one actually rowing the boat, it helps to hear from the captain more than once a month. The occasional engagement via Slack, a little more visibility in between the big meetings would go a long way toward keeping everyone rowing in the same direction. We're all in this together - it's helpful to be reminded why a bit more often.

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