Pros
The people working at Paper are incredible. Everyone is passionate, talented, brilliant, and a team player. You will work alongside some of the most creative and hardworking people you've ever met. Everyone is supportive, kind, and doing all they can to make Paper amazing.
Cons
Leadership is a mess. Teams and departments are brought on and let go before they ever have time to make an impact. There is a lack of understanding of the world of education or even edtech and when employees try and give feedback or share their own (or their customers) experience it is ignored or seen as too negative. The leadership team lacks diversity and refused to answer questions regarding ensuring diverse voices and perspectives were heard and uplifted during company-wide AMAs. One month your team can be the next big thing at Paper and then the next you are gone without much explanation. There is no coaching or feedback provided on how to improve or an explanation of what is needed or expected before these changes are made. Because they do not listen to the constructive feedback and concerns of employees, the culture has become toxic. You never know if you or your team is safe because the goalposts are constantly moving and feedback on how to improve or do better is never provided. There is a lack of big-picture understanding or long-term planning and employees are set up to fail as a result of last-minute pushes to achieve unrealistic goals.