A toxic & confusing place to work - Anonymous employee PAPER Employee Review

1.0
Jun 30, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company does employ some cool, smart, down to earth people

Cons

There is absolutely zero transparency within the company. The company is remote, and the onboarding process is a giant joke. You will not be set up for success when onboarded. If you are not a part of the 'Montreal' crew, you are not free to provide constructive feedback. If you were to question someone's judgment call who is in upper management (even if they are making a bad call), you will have a target on your back. The company announced an 'opt' out program in the beginning of 2023, and insisted the incentive had nothing to do with layoffs. After 8% of the company decided to opt out (quit & receive severance), the company laid off another percentage of staff about two months later. During this time, the company announced "stable financial status" and even bought a few companies. While I was employed at Paper, there was a lot of concern from employees regarding the poor glassdoor reviews. The executives were extremely dismissive of these concerns, and even suggested the reviews are being left by bots. I'm not a bot, I'm a real person, who unfortunately poured their heart & soul into their position, only to be coerced into 'opting out' and quitting.

Explore other reviews about PAPER

5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Work and felt very rewarding.

Cons

Few Hours and not a lot of support.

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Real remote flexibility here. They are embracing the technology we have to ensure our work life balance remains a high priority. You're trusted to manage your own time and get the job done without constant oversight. The bigger story though is the turnaround over the last year and a half. The new leadership has turned the ship around... before it fell off the map. The mission is clear now, and there's real room to help shape how we get there rather than crossing our fingers, closing our eyes, and hoping for the least worst.

Cons

Leadership communication is where things fall a bit short. We get the monthly all-hands and then... radio silence. I get it, priorities compete and there's a lot on their plate. But when the crew is the one actually rowing the boat, it helps to hear from the captain more than once a month. The occasional engagement via Slack, a little more visibility in between the big meetings would go a long way toward keeping everyone rowing in the same direction. We're all in this together - it's helpful to be reminded why a bit more often.

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