Used to be good but now slowly dying - Software Engineer PAPER Employee Review

2.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

- Remote first is awesome - Flexible hours - Great product - The code is mostly ok and infrastructure is pretty good. It's not frustrating to work with

Cons

- 3 rounds of layoffs within less than 6mo in 2023 - They cut out an entire department (QA) and passed on that job and those responsibilities to the Engineers - They just cut a couple of eployee benefits; a learning stipend and RRSP/401k matching - They laid off all the people who built a certain core feature but it doesn't have enough documentation and no training/handover was done; This shows how little foresight management has - Company used to be good but now they're a sinking ship - With this company it's always "What next?" what negative thing can happen next? Warning: Stay far away from this unstable company

Explore other reviews about PAPER

5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Work and felt very rewarding.

Cons

Few Hours and not a lot of support.

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Real remote flexibility here. They are embracing the technology we have to ensure our work life balance remains a high priority. You're trusted to manage your own time and get the job done without constant oversight. The bigger story though is the turnaround over the last year and a half. The new leadership has turned the ship around... before it fell off the map. The mission is clear now, and there's real room to help shape how we get there rather than crossing our fingers, closing our eyes, and hoping for the least worst.

Cons

Leadership communication is where things fall a bit short. We get the monthly all-hands and then... radio silence. I get it, priorities compete and there's a lot on their plate. But when the crew is the one actually rowing the boat, it helps to hear from the captain more than once a month. The occasional engagement via Slack, a little more visibility in between the big meetings would go a long way toward keeping everyone rowing in the same direction. We're all in this together - it's helpful to be reminded why a bit more often.

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