Great tools and training, but challenging personalities - Medical Biller I PFS Group Employee Review

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great tools and continued training

Cons

Get ready to deal with a multitude of personalities.

Explore other reviews about PFS Group

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

New training program is really good, supervisors are really helpful, lots of job aids and extra review time to help learn. The new leadership has changed a lot so we can be remote. Schedule is flexible and supervisors work with you as long as you let them know you need to make up time. If you do your job they leave you alone. Everyone is really nice and my team lead is amazing.

Cons

Only con is the pay could be better but my raise was nice. The insurance isn’t good this year. All the other benefits are normal. Everything else is fine, no complaints. The negative reviews about production and leadership are probably coming from people not very good at their jobs. The quota is the same as my last job and not that hard to hit.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

2 Hour flexibility in arrival time

Cons

Everything there was extremely depressing, and everyone clearly hated being there, so your energy leaves your body the second you walk into the building. Left because trainers cussed us out while learning and management prioritized friendships over ethics and proper workplace behavior.

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