Issue with senior management - Insurance PFS Group Employee Review

2.0
Dec 1, 2017
Recommend
CEO approval
Business Outlook

Pros

A pay check and friendly staff. Manager cares and listens.

Cons

Where do I start, no company is perfect but let me say this, when the direct is not here the atmosphere is great. No stress, no micro management, the big brother from Houston cause havoc, she yells at people in her office, discusses personal business of employees on the floor. She plays music so loud you can’t work. She may have years in insurance but does not know anything about it. She has to ask for help. Why they have her as director is beyond me.

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PFS Group Response
8y
Thank you for your feedback. Like any company, PFS Group must oversee employees to ensure we are not only meeting, but exceeding our clients’ expectations. Because of our management structure, our clients and their patients receive the attention they deserve, which in turn, makes them very satisfied. I’m sorry you feel as though this is micromanaging, when in fact, our attention to employees is only aimed at helping them grow and develop professionally and personally. In regards to your director asking for help, PFS Group values employees who want to learn. We would rather have our team members ask questions to better understand policies and procedures, than provide false information. Speaking of policies, I understand you wish you could use your cell phone at your desk, however, because we place great importance on our clients and their patients’ privacy, cell phones must stay away unless you’re on break. This is a common practice among companies like PFS Group. If you would like to share more about your experience, please call 713.784.4410 to discuss the matter at length with CEO, Jeff Gorski. Thank you.

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Cons

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Pros

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Cons

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