Does PFS Group pay their employees well?

According to anonymously submitted Glassdoor reviews, PFS Group employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at PFS Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at PFS Group?

40% of PFS Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PFS Group 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at PFS Group?

Customer Service Representative (35) , Customer Service Representative (CSR) (10) , Insurance Specialist (8) , Insurance Representative (5) , Customer Service (3) , Insurance (3) , Insurance Agent (3) , Manager (3) , Supervisor (3) , Insurance Representative II (2) , Insurance Verification Specialist (2) , Revenue Analyst (2)

What are the pros of working at PFS Group according to real employee reviews?

"Work from home is the best part" ((in 7 reviews)); "Your coworkers are absolutely amazing" ((in 4 reviews)); "Great people to work with" ((in 4 reviews)); "Good work life balance and schedule." ((in 3 reviews)); "Flexible schedules" ((in 3 reviews))

What are the cons of working at PFS Group according to real employee reviews?

"Bad management, lies, no confidentiality with HR, broken promises, no organization" ((in 14 reviews)); "They also yell alot at managers and cuss and bully!!!!!" ((in 8 reviews)); "Bad training" ((in 7 reviews)); "Pay could be better, and some team leads and supervisors should be more experienced and knoledgable than they are." ((in 7 reviews)); "No bonus for collections like other departments." ((in 6 reviews))

What are the top reviewed PFS Group locations?

Houston , Morrisville , Fresno , Raleigh , Bronx , Hickory , Dallas , McAllen , Cincinnati , Chico , Denver , Americus

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PFS Group

PFS Group reviews

AVOID , DON'T WASTE YOUR TIME - Customer Service Representative PFS Group Employee Review

2.0

May 21, 2014

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nothing really amazing about this company. While I was there, workers were telling me to try to find a better job and not to get stuck there. Workers also told me to "keep to myself" because any little thing can turn into something unnecessary by management.

Cons

They are super cheap with everything. The lunch room is so small. Everybody is so fake and scared to lose their job. You will get harassed for dress code by the supervisor. Even if there is nothing wrong with your clothes, they still will bother you about SOMETHING. Don't bother trying to be "nice" to people because they will stab you in the back.

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5.0

Jul 16, 2026

Medical biller i

Recommend

CEO approval

Business Outlook

Pros

Great tools and continued training

Cons

Get ready to deal with a multitude of personalities.

1.0

Jul 15, 2026

Insurance representative

Recommend

CEO approval

Business Outlook

Pros

2 Hour flexibility in arrival time

Cons

Everything there was extremely depressing, and everyone clearly hated being there, so your energy leaves your body the second you walk into the building. Left because trainers cussed us out while learning and management prioritized friendships over ethics and proper workplace behavior.

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Customer Service Representative

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AVOID , DON'T WASTE YOUR TIME - Customer Service Representative PFS Group Employee Review

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