A lot - Costumer Representative Call Center PFS Group Employee Review

3.0
Jun 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of benefits and rewards.hour lunch. Two 15 minute breaks.

Cons

Expectations are really high in meeting daily number of calls. Expected 60 calls a day with only 10 seconds in between each call. In bust day like Monday you only got 30 minute lunch.

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PFS Group Response
2y
Thank you for your evaluation, especially about our rewards and benefits.

Explore other reviews about PFS Group

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great tools and continued training

Cons

Get ready to deal with a multitude of personalities.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

2 Hour flexibility in arrival time

Cons

Everything there was extremely depressing, and everyone clearly hated being there, so your energy leaves your body the second you walk into the building. Left because trainers cussed us out while learning and management prioritized friendships over ethics and proper workplace behavior.

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