Unfair - Account Representative II PFS Group Employee Review

2.0
Oct 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Work remote. No other pros

Cons

Have a production number that can not be hit by any Human. 60-70 accounts per day. They want detailed notes on each and to call numerous phone numbers then correct account.I feel as though I work very hard and do my job well but PFS states I’m sloppy still wanting more on a $30.00 account. Never hear doing a good job always hearing I’m doing a bad job. Raises are only If you hit production so there are no raises because for all they want on a claim their 10 minute window for each claim is not enough time. You are set up to fail. Too much favoritism with supervisors with their little friends and If your if color you are especially treated well, not so much for any other race. Not a great job!

Explore other reviews about PFS Group

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great tools and continued training

Cons

Get ready to deal with a multitude of personalities.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

2 Hour flexibility in arrival time

Cons

Everything there was extremely depressing, and everyone clearly hated being there, so your energy leaves your body the second you walk into the building. Left because trainers cussed us out while learning and management prioritized friendships over ethics and proper workplace behavior.

See reviews by: Helpful|Rating|Date|All