Not worth the stress - Anonymous employee POP MART Employee Review

1.0
Mar 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A small number of colleagues were supportive and easy to work with. The brand itself has strong commercial potential.

Cons

There was no meaningful onboarding or structured training. New starters were expected to perform at full capacity immediately, despite limited explanation of systems, processes, or expectations. When support was requested, responses often felt condescending rather than constructive. Questions were met with impatience instead of guidance, which created an environment where employees felt hesitant to seek clarification. Management placed heavy emphasis on results while failing to provide the necessary tools, training, or leadership to achieve them. There was a noticeable disconnect between stated experience and demonstrated leadership ability. Communication lacked clarity, accountability was inconsistent, and expectations were unrealistic given the lack of structure. Despite positioning itself with a startup mentality, there was little investment in people development, training, or team morale. Benefits were minimal, especially considering the pressure and workload.

Explore other reviews about POP MART

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

* go scheduling * get employees

Cons

* people do call out often

1.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are none. This place is the worst.

Cons

Surveillance state tactics. They're always watching you with their AI camera garbage. Micromanage to a degree I have never seen before. Everything needs a sign off, with a picture, with a thumbs up in one of the 20 plus chats you'll be forced to use. One boss? Try like five, at least. Pop in visits are the norm. Discounts? You can't even buy product at your home store. So no, no discounts. But be sure to use your membership at other stores if you must purchase something, that way they can track you.

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