POP MART reviews

2.2

18% would recommend to a friend

(111 total reviews)

10% positive business outlook

POP MART has an employee rating of 2.2 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an average working experience there. The POP MART employee rating is 43% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

111 reviews
1.0
Jan 6, 2024

STAY AWAY

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of fun working with employees and always getting to see new release first hand.

Cons

No employee discount, benefits are really bad. They expect everyone to work like they don’t have a life outside of work. There is no work life balance especially for management and above. Too high expectations. Very hard to change their view about feedback. Nobody understands what their jobs is. No chance of moving up. They like more Chinese speaking because they’re always speaking Chinese

1.0
Feb 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers Opportunity to work with items I like

Cons

The new guy in charge of the U.S. changed how Pop Mart used to operate, constantly making new rules and making it difficult for long-time employees to leave. He brings in his own people through the back door to control them. Meanwhile, the new hires have no clue what they’re doing in the company. Long-term employees constantly have to adapt to ever-changing rules, many of which don’t make sense and make store operations difficult. Upper management has no idea how bad their rules actually are. - No discount - No benefits at all - No room to grow

1.0
Apr 4, 2025
Recommend
CEO approval
Business Outlook

Pros

They (ALL THE LOCATIONS in US) follow all the rules from China and completely forget that they are operating and making money in the U.S. They don’t treat employees well, and the way they handle inventory checks—almost every week—is just unreasonable and inefficient.

Cons

Management strictly follows rules from China without adapting to the U.S. work environment. There's little to no consideration for employee well-being. Weekly inventory checks are excessive and poorly organized, wasting time and energy. Feedback is ignored, and there's no room for open communication or improvement. It feels like employees are undervalued and overworked.

Viewing 1 - 3 of 111 Reviews

Glassdoor has 123 POP MART reviews submitted anonymously by POP MART employees. Read employee reviews and ratings on Glassdoor to decide if POP MART is right for you.