Pros
The employees were super sweet, and we all helped and supported each other as much as we possibly could. I enjoyed learning and getting small, gifted items from the store and becoming interested as a new person in each character, world, and product.
Cons
Management was the worst I've ever experienced. Super passive-aggressive, mean, and rude to customers, which means that we had to pick up the pieces afterwards. Everyone was constantly stressed by upper management and the corporation, with things that were hard to enforce in the store as well. They disallowed so many things and changed the rules every week, making the space hard to work in and alienating us from connecting with people and our coworkers. The amount of emotional labor and effort we had to put in for little pay was ridiculous.