Poor management and excessive overtime lead to burnout - Head Office - London POP MART Employee Review

1.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I know to be honest

Cons

Extremely disorganized, required to work excessive overtime with no pay, minimal benefits, no pay reviews, really poor management, everyone is burned out, stressed, overwhelmed, poor ethical and social responsibility. High staff turnover,

Explore other reviews about POP MART

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

* go scheduling * get employees

Cons

* people do call out often

1.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are none. This place is the worst.

Cons

Surveillance state tactics. They're always watching you with their AI camera garbage. Micromanage to a degree I have never seen before. Everything needs a sign off, with a picture, with a thumbs up in one of the 20 plus chats you'll be forced to use. One boss? Try like five, at least. Pop in visits are the norm. Discounts? You can't even buy product at your home store. So no, no discounts. But be sure to use your membership at other stores if you must purchase something, that way they can track you.

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