This company went downhill under the new upper management. - Sales Associate POP MART Employee Review

1.0
Feb 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers Opportunity to work with items I like

Cons

The new guy in charge of the U.S. changed how Pop Mart used to operate, constantly making new rules and making it difficult for long-time employees to leave. He brings in his own people through the back door to control them. Meanwhile, the new hires have no clue what they’re doing in the company. Long-term employees constantly have to adapt to ever-changing rules, many of which don’t make sense and make store operations difficult. Upper management has no idea how bad their rules actually are. - No discount - No benefits at all - No room to grow

Explore other reviews about POP MART

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

* go scheduling * get employees

Cons

* people do call out often

1.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are none. This place is the worst.

Cons

Surveillance state tactics. They're always watching you with their AI camera garbage. Micromanage to a degree I have never seen before. Everything needs a sign off, with a picture, with a thumbs up in one of the 20 plus chats you'll be forced to use. One boss? Try like five, at least. Pop in visits are the norm. Discounts? You can't even buy product at your home store. So no, no discounts. But be sure to use your membership at other stores if you must purchase something, that way they can track you.

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