Does POP MART pay their employees well?

According to anonymously submitted Glassdoor reviews, POP MART employees rate their compensation and benefits as 1.7 out of 5. Find out more about salaries and benefits at POP MART. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at POP MART?

18% of POP MART employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated POP MART 2.1 out of 5 for work life balance, 2.0 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at POP MART?

Sales Associate (32) , Retail Sales Associate (9) , Retail Assistant (7) , Sales Assistant (4) , Assistant Manager (3) , Human Resources Business Partner HRBP (2) , Legal Counsel (2) , Manager (2) , Sales Lead (2) , Store Manager (2)

What are the pros of working at POP MART according to real employee reviews?

"Nice coworkers and you get to see cool figurines all day" ((in 10 reviews)); "Some pleasant and friendly colleagues" ((in 7 reviews)); "Very flexible hours, but it depends on the manager of your store!" ((in 4 reviews)); "driven culture with demanding KPIs." ((in 4 reviews)); "Great diverse work environment and friendly colleagues." ((in 3 reviews))

What are the cons of working at POP MART according to real employee reviews?

"management is bad" ((in 28 reviews)); "Everyone was constantly stressed by upper management and the corporation, with things that were hard to enforce in the store as well." ((in 9 reviews)); "Zero work life balance" ((in 6 reviews)); "Too few people working and low pay" ((in 5 reviews)); "Clear favoritism toward China staffs and personal friends of management, leading to unfair treatment and double standards." ((in 4 reviews))

What are the top reviewed POP MART locations?

Flushing , Los Angeles , New York , Glendale , Chicago , Staten Island , Dallas , Houston , Costa Mesa , Roseville , San Diego , Bellevue , Providence , Towson , Cherry Hill Mall

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POP MART reviews

Out of Touch With U.S. Operations – Poor Management and Employee Treatmen - Sales Associate POP MART Employee Review

1.0

Apr 4, 2025

Sales associate

Recommend

CEO approval

Business Outlook

Pros

They (ALL THE LOCATIONS in US) follow all the rules from China and completely forget that they are operating and making money in the U.S. They don’t treat employees well, and the way they handle inventory checks—almost every week—is just unreasonable and inefficient.

Cons

Management strictly follows rules from China without adapting to the U.S. work environment. There's little to no consideration for employee well-being. Weekly inventory checks are excessive and poorly organized, wasting time and energy. Feedback is ignored, and there's no room for open communication or improvement. It feels like employees are undervalued and overworked.

Explore other reviews about POP MART

5.0

Feb 3, 2026

Sales lead

Recommend

CEO approval

Business Outlook

Pros

* go scheduling * get employees

Cons

* people do call out often

1.0

Jul 15, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are none. This place is the worst.

Cons

Surveillance state tactics. They're always watching you with their AI camera garbage. Micromanage to a degree I have never seen before. Everything needs a sign off, with a picture, with a thumbs up in one of the 20 plus chats you'll be forced to use. One boss? Try like five, at least. Pop in visits are the norm. Discounts? You can't even buy product at your home store. So no, no discounts. But be sure to use your membership at other stores if you must purchase something, that way they can track you.

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Jobs at POP MART

Retail Sales Associate

Seasonal Sales Associate

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

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POP MART

Out of Touch With U.S. Operations – Poor Management and Employee Treatmen - Sales Associate POP MART Employee Review

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