Wrongful Termination and Hostile Work Environment - Sales Associate POP MART Employee Review

1.0
Aug 11, 2025
Recommend
CEO approval
Business Outlook

Pros

I have a background in branding, UX, and product design and was highly dedicated to my role. I took initiative to mentor new hires, fix store displays, and provided feedback on branding, even visiting other stores on my own time. I was passionate about the brand and hoped to move into a corporate position.

Cons

The store was plagued by management instability and a toxic culture. There was a revolving door of managers, with a "mean girl" mentality, favoritism, and racially-motivated comments toward a specific group of staff. My reports to HR were consistently ignored. My termination on August 11, 2025, was, in my opinion, a direct act of retaliation for being a whistleblower. I was falsely accused of "time theft" and fired without a single written warning, just two days after two other employees resigned over similar misconduct. Management failed to address serious issues like safety violations and timecard errors, and I was passed over for promotions in favor of less-experienced new hires.

Explore other reviews about POP MART

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

* go scheduling * get employees

Cons

* people do call out often

1.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are none. This place is the worst.

Cons

Surveillance state tactics. They're always watching you with their AI camera garbage. Micromanage to a degree I have never seen before. Everything needs a sign off, with a picture, with a thumbs up in one of the 20 plus chats you'll be forced to use. One boss? Try like five, at least. Pop in visits are the norm. Discounts? You can't even buy product at your home store. So no, no discounts. But be sure to use your membership at other stores if you must purchase something, that way they can track you.

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