Just a miserable exprience - Retail Assistant POP MART Employee Review

2.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers and you get to see cool figurines all day

Cons

Management is on a power trip, they want you to allways be smiling and approach customers, even tho everytime you go customers want to be left alone, when explained to this management doesnt care -No perks,you would assume working with mistery boxes you would get discounts or a free box, yet you get 1 free box a month and you dont even get to choose, usually its the worst selling ones -Rats, soo many rats in our store, how did we had soo many if we didnt even sell food?!

Explore other reviews about POP MART

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

* go scheduling * get employees

Cons

* people do call out often

1.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are none. This place is the worst.

Cons

Surveillance state tactics. They're always watching you with their AI camera garbage. Micromanage to a degree I have never seen before. Everything needs a sign off, with a picture, with a thumbs up in one of the 20 plus chats you'll be forced to use. One boss? Try like five, at least. Pop in visits are the norm. Discounts? You can't even buy product at your home store. So no, no discounts. But be sure to use your membership at other stores if you must purchase something, that way they can track you.

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